Ulrich Pöttgens
Director Digital
Commerzbank

Ulrich Pöttgens has worked in the banking business for 30 years. For over ten years, he has been in charge of optimization and digitization projects at Commerzbank. He recognised early the potential of chatbots and AI technology. Since 2017, he and his team have worked with Retresco on the development of tailor-made bot solutions.

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