Dieter Bourlauf
CDO
Degussa Bank

Dieter Bourlauf is a member of the extended management board of Degussa Bank AG and is responsible for the business divisions Organization, Card Business and Digital Transformation.

As CDO, he drives

  • the change of the existing organization into an agile organization (Squads, Tribes, Chapters ...)
  • the implementation of artificial intelligence and robotic process automation
  • improving user experience by involving the customer in service and communication processes
  • and the digital transformation of the Worksite Services business model.

Sessions

Intelligent Automation

10 Apr 2019

13:30 — 13:50

John McCarthy Stage

Basic

AI | EN

How Mobile Assistants & AI Transform Traditional Administration into a C2B Economy

  • Dieter Bourlauf, CDO, Degussa Bank
  • Marius Gerwinn, CEO, fileee
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