Dieter Bourlauf is a member of the extended management board of Degussa Bank AG and is responsible for the business divisions Organization, Card Business and Digital Transformation.
As CDO, he drives
- the change of the existing organization into an agile organization (Squads, Tribes, Chapters ...)
- the implementation of artificial intelligence and robotic process automation
- improving user experience by involving the customer in service and communication processes
- and the digital transformation of the Worksite Services business model.