Jens Frühling is Chapter Lead for Artificial Intelligence at Accenture Digital Applied Intelligence Delivery. In this function, he is responsible for the conception and implementation of AI projects, focusing on Virtual Agents, Document Classification, GPU accelerated AI, Knowledge Management with methodological emphasis in the areas of Machine Learning and Natural Language Understanding. Previously, he spent nearly two decades working in various positions in the context of Big Data, Customer Relationship Management, BI / Analytics and Geographic Information Systems. Jens Frühling holds a diploma in geography and has published several publications on the topics mentioned and is spokesman for events at home and abroad.